Office of Food Services

Dear Parents and/or Guardians,

Wayne Highlands School District uses a Point of Sale System, or POS debit account for meal purchases with great success.

Primero Edge is our new vendor for this system.

There are several major benefits of this POS System:

  • NO MORE TICKETS REQUIRED! No more lost, misplaced or forgotten tickets. Meals are counted accurately and
 automatically for state reimbursement reports.
  • Students will have more time to enjoy their lunch since this system streamlines meal counting.Students who qualify for the free and reduced lunch program cannot be identified which may help boost school meal participation
 and federal / state reimbursements.
  • Parents can monitor their child’s account and deposit funds when needed. Visit https://www.schoolcafe.com

WHAT DO PARENTS NEED TO DO?

Send money (cash or check payable to “WHSD Food Service”) for your child’s meals. Your money will be put on a food service account linked to your child’s name and school ID number. NO tickets will be distributed or required. Your student’s ID needs to be on your check. Parents are encouraged to deposit money either weekly or monthly into their child’s food service account for the purchase of meals (breakfast and/or lunch ) or a la carte items such as milk, water or extra entrees. Daily sales will still be ok, but this will slow up the serving line and cuts into your student’s lunch period.

WHAT DO STUDENTS NEED TO DO?

  • Memorize their student ID number.
  • Individual student accounts will be set up with the student’s identification number and photo for security.
  • Students will input their ID NUMBER accessing their lunch account with a PINPAD at the end of the serving line.

WHAT IF MY STUDENT IS ELIGIBLE FOR FREE OR REDUCED MEALS?

ALL STUDENTS WILL HAVE AN ACCOUNT.

Each student will have to identify him/herself with their student ID at the PINPAD for the meal to be counted.

FREE eligible students will have NO money debited from their account for school meals.

Money for REDUCED ($.40) or FULL PRICED ($2.60 or $2.85) meals will be debited according to a student’s eligibility

CAN I PAY ONLINE?

Yes Visit https://www.schoolcafe.com See below this letter for more information on that option.

CAN I MONITOR MY CHILD’S ACCOUNT?

Yes, Visit https://www.schoolcafe.com. Parents will need to set up an account with a user name and password. Then they can access their student’s account with their student’s ID. Parents can even set up EMAIL ALERTS when account balances are low. This feature can be used even if you NEVER pay online.

WHAT HAPPENS IF MY CHILD HAS A LOW BALANCE?

When a student owes money for (5) five or more school food program meals, they may be given a balance notice and envelope to take home as a reminder that their account is low. The school may also call when your account is depleted. No student (K-12) will be denied a lunch. For more information, please review our School Board Policy No. 808.

WE URGE YOU TO PREVENT YOUR STUDENTS’ ACCOUNT FROM BEING DEPLETED BY CHECKING THEIR ACCOUNTS / SETTING UP EMAIL ALERTS

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992.

Submit your
completed form or letter to USDA by:
(1) Mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW Washington, D.C. 20250-9410;
(2) Fax: (202) 690-7442; or (3) E-mail: program.intake@usda.gov.

This institution is an equal opportunity provider.

Visit https://www.schoolcafe.com

If you have any questions or concerns about your child's account, please do not hesitate to contact Ryne Spaulding at 570-253-6083.

Sincerely,

Ryne Spaulding
Food Service Director

ONLINE PAYMENTS

Parents and students online payments are accepted at https://www.schoolcafe.com with a valid credit or debit card. There will be a small FEE to parents for ONLINE PAYMENTS ($1.95) per login session-multiple student accounts may be prepaid in this session.) This is an OPTIONAL payment method. This secure website from Primero Edge and Parent Online.net uses the most powerful security and encryption tools that exist today. They will not share any client information with marketers.

IN SCHOOL PAYMENTS:

Parents or students may still drop off cash or checks to the cafeteria staff in the MORNINGS for deposit on their accounts. PLEASE PUT STUDENT ID NUMBER ON ALL CHECKS/CORRESPONDENCE.

Food service envelopes will be available for you to deposit funds in your student’s food service accounts. You are not required to use these. ID numbers need to be on the envelop or check.

LOCKED drop boxes are available in Lakeside, Preston, Damascus, High and Middle schools (near the main office) for students or parents to deposit funds in their student’s account For security reasons, we recommend payment be in the form of a check, made payable to “WHSD Food Services “